Attention Compass shoppers - we're slammed!
Due to overwhelming demand for Compass, we are experiencing delays of 3-5 days for shipping. If you have already ordered your Compass, please be patient. You will receive a Shipping Confirmation email with a tracking number the moment your Compass is shipped. For those considering buying a Compass, feel free to place your order and we'll ship it out as soon as possible - in the order we receive them. Thank you so much for your interest and your support :)
Important Notice: BookBook not recommended for white MacBooks
Unfortunately, Twelve South can no longer recommend the use of the BookBook case with white colored MacBooks. Long term testing has revealed concerns regarding the white MacBook polycarbonate exterior and the potential for discoloration or staining. If you have any additional questions or concerns, please contact us at support@twelvesouth.com.
How can we help you?
If you are delighted with your Twelve South product tell 10 friends. If you have a problem or question about your Twelve South product, tell us and we’ll make it right. Drop us a note or give our support team a call during normal business hours, which are 10am – 6pm EST, Monday – Friday, excluding US Holidays.
Email general questions or inquiries to info@twelvesouth.com.
For questions about a Twelve South web order or a question about a Twelve South product, email support@twelvesouth.com.
You can also call us directly at 1-800-858-1276 (10am – 6pm EST, Monday – Friday, excluding US Holidays).