We have an awesome customer service department. Her name is Bridget.

Important Notice: BookBook not recommended for white MacBooks
Unfortunately, Twelve South can no longer recommend the use of the BookBook case with white colored MacBooks. Long term testing has revealed concerns regarding the white MacBook polycarbonate exterior and the potential for discoloration or staining. If you have any additional questions or concerns, please contact us at support@twelvesouth.com.


How can we help you?

If you are delighted with your Twelve South product tell 10 friends. If you have a problem or question about your Twelve South product, tell Bridget and we’ll make it right. Drop us a note or give our support team a call during normal business hours, which are 10am – 6pm EST, Monday – Friday, excluding US Holidays.

Email general questions or inquiries to info@twelvesouth.com.

For questions about a Twelve South web order or a question about a Twelve South product, email support@twelvesouth.com.

You can also call us directly at 1-800-858-1276 
(10am – 6pm EST, Monday – Friday, excluding US Holidays).