Last updated on October 12, 2018
COOKIES AND SIMILAR TECHNOLOGIES POLICY
WHAT IS A COOKIE?
A "cookie" is a small file created by a web server that can be stored on a user's device for use either during a particular ("session" cookie) or future ("persistent" cookie) browsing session. This file may include information about internet protocol (IP) addresses, browser type, internet service provider (ISP), URLs of any referring or exited webpages, operating system, and/or date and time stamps.
Cookies generally are used for:
- Authentication: To determine if a user is logged in so that custom experience and features can be delivered to the user.
- Security: To implement security measures and detect unusual and suspicious activities.
- Advertising: To deliver a better advertising experience by connecting advertisers to users whose browsing history indicated that they are likely to be interested in their products.
- Performance: To learn from system performance and determine how to route traffic between servers.
- Analytics and Research: To learn which services are used most and least in order to inform whether content changes are necessary.
First-party cookies are set by the website you are visiting, and they can only be read by that site. Certain features of our Websites use session, persistent, and flash cookies.
"Session" cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session or after a set time period. "Permanent" cookies remain stored on a user's hard drive until they expire or are deleted by a user. We use permanent browser cookies on our Websites for secure login purposes and to recover certain preferences set for use by you during repeated visits to our Website. The expiration periods for "permanent" cookies are longer than "session" cookies and vary in duration.
Third Party Cookies
You also may encounter third party cookies on our Website. Third Party Cookies are cookies that are stored on your web browser by a party other than Twelve South and may gather browsing activity (such as information you have entered or choices you have made) across numerous websites that you visit and across numerous browsing sessions. These cookies also help improve how Twelve South’s Websites and services function and perform, customize your interaction with our Websites, and help provide more relevant messaging and marketing communications to you. Twelve South is currently using third party cookies to track and analyze usage. If you wish to delete Third Party Cookies, you should adjust your browser settings as described in the "CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION" section of this Policy.
These third parties may include advertisers, ad networks, and ad servers and analytics companies. We use third party ad targeting to display ads for our programs and services that may be of interest to you and to track the performance of the advertisements. This service is able to follow users to third party websites not affiliated with us and displays ads when users visit those other sites, providing you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you like more detailed information about first party and third party cookies in use on or related to our Websites, please contact us. You also may learn more about internet advertising practices and related consumer resources at http://www.aboutads.info/consumers/ and http://youronlinechoices.eu/(if you are located in Europe).
Like most websites, as you navigate through and interact with our Website, we may passively collect information about your browsing activities using cookies and other automatic data collection technologies, such as Internet tags, or web beacons (clear gifs., pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.), to improve website functionality and analytics.
- Web beacons: These are tiny graphics (sometimes called "clear GIFs" or "web pixels" with a unique identifier that are used to understand browsing activity. In contract to cookies, which are stored on a user's computer hard drive, web beacons are rendered invisible on web pages when you open a page.
- Social Widgets: These are buttons or icons provided by third-party social media providers that allow you to interact with those social media services when you view a web page or mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget and are controlled by third parties.
- UTM Codes: These are strings that can appear in a URL (the "Uniform Resource Locator", which is typically the http or https address entered to go to a web page) when a user moves from one web page or website to another, where the string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.
- Application SDKs: These are mobile application third-party software development kits that are embedded in Apps and websites. These SDKs permit the collection of information about the App or website itself, activity in the App, and the device application on which the App is running.
The aggregate data collected by these passive technologies typically does not target any personally identifying information (PII) or other personal data, but personal information we store about you may be linked to information stored in and obtained from cookies in order to improve our marketing, analytics, or website functionality.
Google Analytics and Similar Technologies
In addition to cookies, there are other similar technologies used by Twelve South on the Websites. These include:
We use Google Analytics and similar technologies (the “Analytics Technologies”), provided by Google, Inc., to collect and process statistical data about the number of people using our Websites and to better understand how they find and use our webpages. For example, we use Google DoubleClick to measure the effectiveness of our online marketing campaigns for targeting and advertising purposes. This cookie is associated with the DoubleClick for Publishers service from Google. We do not store or associate such analytics with personally identifiable information collected elsewhere. Google's data processing occurs in the U.S. Google Tag Manager is an analytics service provided by Google Inc. Personal Data collected includes cookies and usage data and is processed in the U.S. We use Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites. To opt out of Google ads personalization, visit Google's Ads Settings at https://adssettings.google.com/authenticated.
If you would like more detailed information about analytic and similar technologies in use on or related to our Websites, please contact us.
Other Third Party Technologies
Some third parties may use automated data collection technologies to collect information about you when you when you browse the internet. The information they collect about your online browsing activities over time and across different websites and other online services may be associated with your personal information and used to provide you with targeted content. We do not control third party technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
We use UpSellit to help us understand why users do not complete purchases on our websites. We use this tool to understand user behavior. We use this information to improve our websites. For information about how to opt-out of UpSellit cookies, you can visit http://www.upsellit.com/policy.jsp
Quantcast may use your computer’s IP address, pixel code, referring HTTP location, current HTTP location, search string, time of the access, browser’s time, any searches made on the applicable website and other statistics in order to analyze Log Data from different websites and combine it with other non-personally identifiable information to produce the Reports that are made available on the Quantcast.com Site. The purpose of this cookie is to enable web publishers and advertisers to deliver audience segments that are appropriate for their products or services.
Amazon CloudFront is a web service of U.S.-based Amazon Web Services that speeds up distribution of static and dynamic web content such as .html, .css, .js, and image files, to users. CloudFront delivers content through a worldwide network of data centers called edge locations. When a user requests content that is being served with CloudFront, the user is routed to the edge location that provides the lowest latency (time delay), so that content is delivered with the best possible performance. CloudFront captures information about each request that includes system logs which captures the following information: IP address, lat/long of the server which served the request, country and date and time. More information about AWS's privacy practices can be found at https://aws.amazon.com/privacy/.
Bing Ads allows us to have our advertisements appear at the top of the results page for certain search engines. We also use this tool to track visitors that click on our ads and visit our site. This helps us direct users to our website and determine the effectiveness of our online campaigns in terms of sales and user activity on our sites. To opt out of Bing Ads optimization, visit Bing's optimization opt-out page.
Our Website, as well as the websites of some of our third party service providers, interface with social media websites such as Facebook, Instagram, Pinterest, YouTube, and Twitter and may use social media plugins (such as the Facebook "Like" button) to facilitate social media functions used by you.
For example, we use Facebook Connect and Facebook Social Media plugins to allow users to share their experiences with our websites on Facebook and to track visitors to our sites who have interacted with our ads or posts on Facebook. For example, we may collect your browser information, demographic data, and interaction data. This allows us to determine the effectiveness of our marketing efforts on Facebook. For more information, visit Facebook's https://www.facebook.com/policies/cookies/.
When you visit our website, the operator of a social media plugin may set cookies or other tracking technology on your browser, enabling that social media operator to recognize individuals who visit our website. If you are logged into a social media website while browsing on our website, the social media plugins may allow the social media website to receive information about your visit-including the pages that you viewed-and connect the visit to your personal information.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
When using our Services, you may confirm whether or not you approve of the use of a cookie. You have the option to adjust your browser settings to opt out of accepting a "persistent" cookie and to only accept "session" cookies, but will need to log in each time you want to enjoy the full functionality of the Services. Please be aware that adjusting Cookie Settings on our Services may not fully delete all of the cookies that have already been created. To delete them, change your web browser and mobile device settings as well.
Additional information is provided below about how to disable cookies or manage the cookie settings for some of the leading web browser providers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
For more information on how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/or http://www.cookiecentral.com/faq/.
CHANGES TO THIS POLICY
HOW TO CONTACT US
If you have any questions or comments about this Policy, please contact us using one of the methods listed below:
Twelve South LLC